To initiate a return of a Thula Tula product please reach out to support@thultula.com and one of our customer success agents will be be more than happy to help you. Please include your order number and which product you would like to return in the email.
If the item(s) is eligible, we will send you instructions on how to properly initiate a return. Please note that Thula Tula does not provide prepaid shipping labels or pay for any of the shipping costs associated with returns. For more information, please refer to our Return Policy. Thank you for your understanding. We look forward to hearing from you!
If you have any additional questions or concerns, please do not hesitate to contact us directly at support@thulatula.com and one of our customer success agents will