Your order number can be found on both your order confirmation and shipping confirmation emails. If you've created an account on our website, you can find it there as well!
Or below if the system recognizes your login address.
{% if integrations.shopify.orders and integrations.shopify.orders != empty -%}
Here is shipping information related to your last order:
Order #: {{ integrations.shopify.orders[0].ordernumber }}
Status URL: {{ integrations.shopify.orders[0].order_status_url }}
{% if integrations.shopify.orders[0].fulfillments[0].trackingnumber -%}
Tracking number: {{ integrations.shopify.orders[0].fulfillments[0].trackingnumber }}
Tracking URL: {{ integrations.shopify.orders[0].fulfillments[0].trackingurl }}
{%- endif -%}
{%- else -%}
We don't have any records of recent orders. Please let us know if you placed your order under a different email address than {{ customer.email }}
{%- endif %}
Where can I find my order number?
Contact Us
Not finding what you're looking for? Contact Us Directly