We try to fulfill orders very quickly; that said, please give us a call at 1(949) 371 9331 (Monday - Friday, 9am - 5pm PST) or send an email to support@ThulaTula.com, and we’ll find a good solution. If you’re just getting cold feet, hang on until you can feel the comfort, we think you’ll love what you ordered and if you don’t, you can always send it back within 30 days of purchase.
If you're having trouble tracking your order, don't hesitate to email us at support@ThulaTula.com
We only ship on business days, so orders placed on Friday after 11:00 am Central time or over the weekend will ship out on Monday morning. All orders placed with standard shipping take 5-7 business days to arrive. For faster shipping, you may purchase 2 Day or Next Day shipping.